How to Get A Job in a Call Center MODULE 3 Listen Closely
How to Get A Job in a Call Center
MODULE 3
Listen Closely
Sometimes when we watch a movie, or a TV Show, or listen to a radio program we tend to understand or hear just twenty five percent of what was said. So it's important to listen closely so we could understand what is being said.
Here are some tips for Active Listening
·Eliminate all distractions for you to be able to attentively listen to important information
·Give your undivided attention to the speaker
·Do not speak while there is someone speaking or do not do other things just focus on what is being said
·Patience and respect plays a big part in active listening. Lack of patience and respect is usually the reason why we are not able to digest what was said, because we are actually talking in our heads silently instead of listening to the one who is speaking.
·Look the speaker in the eye it usually gives you focus
·Practice writing down what you heard especially important facts and information, by doing this you'll be more alert and attentive to what is being said.
·Here is one activity that may help. Instead of watching TV turn your back and listen closely to what the actors are saying. This exercise will help you focus. Try it, it might work for you.
Important Tip
There are interviewers who will intentionally test your listening skills so be cautious and don't fall to the trap. Sometimes interviewers will intentionally lower the tone of their voice or will say a series of things and then will later on verify if you are attentively listening, so always listen closely.
There are also listening tests that you need to pass, they are sometimes bundled with the phone simulation tests so be careful. You need to listen carefully to everything that is thrown at you.
_________________________________________________________________
MODULE 3
Listen Closely
Sometimes when we watch a movie, or a TV Show, or listen to a radio program we tend to understand or hear just twenty five percent of what was said. So it's important to listen closely so we could understand what is being said.
Here are some tips for Active Listening
·Eliminate all distractions for you to be able to attentively listen to important information
·Give your undivided attention to the speaker
·Do not speak while there is someone speaking or do not do other things just focus on what is being said
·Patience and respect plays a big part in active listening. Lack of patience and respect is usually the reason why we are not able to digest what was said, because we are actually talking in our heads silently instead of listening to the one who is speaking.
·Look the speaker in the eye it usually gives you focus
·Practice writing down what you heard especially important facts and information, by doing this you'll be more alert and attentive to what is being said.
·Here is one activity that may help. Instead of watching TV turn your back and listen closely to what the actors are saying. This exercise will help you focus. Try it, it might work for you.
Important Tip
There are interviewers who will intentionally test your listening skills so be cautious and don't fall to the trap. Sometimes interviewers will intentionally lower the tone of their voice or will say a series of things and then will later on verify if you are attentively listening, so always listen closely.
There are also listening tests that you need to pass, they are sometimes bundled with the phone simulation tests so be careful. You need to listen carefully to everything that is thrown at you.
_________________________________________________________________
🔊 HIRING Call center agents!
-Customer Service Representatives
-Technical Support Representatives
Qualifications:
-18 years of age
-high school graduate with at least 6 months of call center
experience
-fresh college graduates are encouraged to apply (at least 2
years in college, with or without experience)
-must have good english communication skills
-willing to work on holidays, weekends, overtime, and shifting
schedules
-computer literate
Benefits:
-stability of working with the largest private employer in the
Phils.
-competitive salary
-meal and transportation allowance
-rice allowance
-night differential
-account incentives
-paid training
-sick and vacation leaves
-comprehensive health benefit including dependents
-educational assistance
-annual appraisal and bonuses
-clean and safe working environment
Ways to apply:
💻FB messenger:
👉pm me your complete name, contact number, highest educational
attainment and address
📨email:
👉send resume to eduardzenfone@gmail.com
📱Text:
👉send text to 09394563081
Use this format:
Apply:
-complete name
-contact number
-educational attainment /course
-call center experience if applicable
-address/preferred site
💡tips: search "call center tips for applicants"
Thank you👍 and good luck ! 👌
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