How to Get A Job in a Call Center MODULE 7 How to Become An Expert Typist

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How to Get A Job in a Call Center MODULE 6 Work On Your Accent

Imahe
How to Get A Job in a Call Center MODULE 6 Work On Your Accent This may pose as a great challenge especially if you are born and raised in a non English speaking country, and you have been speaking another dialect all your life. Most none English speakers pronounce each word as he reads it and this is apparent even in highly educated people, which is perfectly alright of course. There is nothing wrong with this, don't let accent be a standard for education or intellect. But if you are trying to get hired in a call center, accent will play an important part in your survival and acceptance in the call center business. It's fine if you already have prior background or accent training. However, what this book is trying to instill in you is the perfection of your accent. Our goal is for you to get hired first and then perfect your accent once you are in the call center. There are a lot of agents that even after a year of taking calls, still haven't twisted their...
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How to Get A Job in a Call Center MODULE 4 Speak in English

Imahe
How to Get A Job in a Call Center MODULE 4 Speak in English For most of us, speaking in English do not come naturally because our native tongue is another Dialect, but it should not hinder you to speak in English. This challenge must be faced head on. Promise yourself that you will speak in English wherever you are from now on. I know it's not easy but you have to do it. Because practicing to speak in English is the only way you can be conversant enough to pass the call center English proficiency screening. Here is what you should do: ·Practice speaking in English at home. I know it may be awkward at first but you have to do it. Advise your relatives that you are doing it to practice your English. More often than not, they will readily participate in your English speaking campaign. ·When you're in the mall or in public places, practice speaking in English. When asking for something or buying something, speak in English. It's easier to practice your English w...
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