How to Get A Job in a Call Center MODULE 6 Work On Your Accent
How to Get A Job in a Call Center MODULE 6 Work On Your Accent This may pose as a great challenge especially if you are born and raised in a non English speaking country, and you have been speaking another dialect all your life. Most none English speakers pronounce each word as he reads it and this is apparent even in highly educated people, which is perfectly alright of course. There is nothing wrong with this, don't let accent be a standard for education or intellect. But if you are trying to get hired in a call center, accent will play an important part in your survival and acceptance in the call center business. It's fine if you already have prior background or accent training. However, what this book is trying to instill in you is the perfection of your accent. Our goal is for you to get hired first and then perfect your accent once you are in the call center. There are a lot of agents that even after a year of taking calls, still haven't twisted their...
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